Turbo Repairs

[turbo repairs]

If you need to repair your SteamSpeed turbo, the repair is free if it is covered under warranty, or $350 for JB models, or $650 for BB models.  We only repair our own turbos.  Turbos must be packaged well.  Poorly packaged returns will not be covred under warranty and shipping damage is repaired at the shipper's expense.  There are three options for repairs:

If you bought through your install shop:

The shop will contact us and we will get you taken care of.  The repair fee applies still if the repair is not covered under warranty.

Standard repair flow:

1. Mail us your broken CHRA (we only need the center housing rotating assembly) to:

Steam LLC
attn. repairs
3656 164th PL SE
Bellevue, WA 98008

Please include a copy of your receipt from the original purchase.

2. We disable it and inspect the failure

3. We will inform you if it is covered under the warranty or not

4. If it is covered, we will repair it for free, otherwise the repair will cost $300 for JB CHRAs, and $600 for BB CHRAs

5. We send it the repaired CHRA back to you.

Advanced Replacement:

1. You prepay for a replacement CHRA, $300 for JB, and $600 for BB.

2. We send you a replacement right away.

3. Mail us your broken CHRA (we only need the center housing rotating assembly) to:

Steam LLC
attn. repairs
3656 164th PL SE
Bellevue, WA 98008

Please include a copy of your receipt from the original purchase.

4. We disable it and inspect the failure

5. We will inform you if it is covered under the warranty or not

6. If it is covered, we will refund your payment, otherwise, you already prepaid for the repair.

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  1. Steam STX CHRA [front]

    Turbo CHRA Repair & Advanced Replacement

    $350.00
    Do you need to have your your Steam STX turbo CHRA (center housing rotating assembly) repaired? You came to the right place! This is prepayment for repairing your CHRA. Note: this requires you to send in your current CHRA for repair. This assumes that the wheels are not damaged, and the CHRA is rebuildable. If your turbo is under warranty, the $300 fee is refundable. If your turbo is out of warranty, or has damage not covered by the warranty, the fee will not be refunded. Note, this is *only* intended for existing customers who need to repair their Steam STX turbo, and *not* for new customers who want a good deal on our awesome STX CHRAs. You will need to provide proof of an existing Steam STX purchase. Contact support@steamspeed.com for help. We stock most CHRAs, so the turnaround is super fast! :) Learn More

  2. SteamSpeed Journal Bearing Rebuild Kit for MHI Compatible CHRA

    SteamSpeed Journal Bearing Rebuild Kit for MHI Compatible CHRA

    $70.00
    SteamSpeed Journal Bearing Rebuild Kit for MHI Compatible CHRA Learn More

  3. Return Packaging Kit

    Return Packaging Kit

    $15.00
    We ship our products to our customers and distributors with heavy duty boxes, and at least 2" of foam padding from any side of the box. It is expensive but necessary because we want to preclude our turbos from being damaged in shipping. Everyone hates getting a DOA product. Our products need to be returned to us for repair with the same level of protection from shipping damage. Without proper protection, parts can and do get damaged in shipping. Shipping damage is not covered under our warranty, so to avoid paying for unnecessary repairs by packaging your return well. If you have your original packaging, that will work great. If not, this kit provides all the materials to package your turbo like a pro. This kit includes: 1x Heavy duty box 2x Sealed Air Instapak Quick RT #40 Bags 1x Poly bag Learn More

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